學位論文

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    台灣銀行業外派大陸經理職能探討之研究
    (2010) 林珮萱; Pey-Shiuan Lin
    台灣銀行業近年來逐漸增加至大陸投資的頻率以擴展市場。在擴展市場初期，台灣銀行業派遣許多經理至大陸發展經營生意。外派人員的管理已成為一重要課題。因此，此研究主要在訪談台灣銀行業經理以探索其派遣至大陸所需的職能，主要研究問題有以下幾點： 1. 台灣銀行業外派大陸經理的甄選條件。 2. 台灣銀行業外派大陸經理需扮演的角色與職責內容。 3. 台灣銀行業外派大陸經理需具備的職能。 4. 台灣銀行業外派大陸經理的訓練課程內容。 根據訪談內容，本研究歸納出台灣銀行業外派至大陸經理所需具備的知識，技能，經驗及人格特質，並可做為未來台灣銀行業外派大陸經理參考依據。 關鍵字：職能，職能模型，外派經理，銀行
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    多國籍企業人力資源高階主管之職能研究
    (2005) 張可翰; Koko Chang
    In the process of multinational corporations (MNCs) operation and development, the top HR manager takes a great responsibility of assisting the corporation to establish organization abroad, and manage the global workforce and international human resource practices. For understanding the competencies of the top HR manager in MNCs, researcher reviewed the related literature for understanding the background of the research and developing the research purposes that generalized from the problems. The study adopted the multiple cases of qualitative methods and in-depth interview method, researcher tried to find the appropriate interview subject and developed the interview instrument for implementing the interview. The interview content and information were arranged, analyzed and discussed after each interview. The major findings in the study are present as below: 1. The practices of top HR manager in MNCs are generalized into 6 categories those are Strategic Partners, Administrative Experts, Employee Champions, Change Agents, Coach and Coordinator. 2. The competencies for top human resource manager in a MNC arranged and coded form interview transcription are generalized into 3 categories those are (1) Strategic thinking which include Business planning involvement, Human resource practice Alignment, Consultation providing, Organization diagnoses, Human resource planning, Competency need assessment. (2) Operational abilities which include Communication, Flexibility,Knowledge, Experience, Leadership, Learning ability. (3) Personal trait which include Enthusiastic, Aggressive, Reliable, Self-control and Creativity.