學位論文
Permanent URI for this collectionhttp://rportal.lib.ntnu.edu.tw/handle/20.500.12235/73861
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Item The Knowledge Integrated Management Model: A Case Study of International Cooperation and Development Fund(2011) Peter Jean PaulThis paper has five research objectives. Firstly, to measure the effect of Knowledge Management (KM) Strategies on KM Enablers; secondly, measure the effect of KM Enablers on the Knowledge Creation Process (KCP); thirdly, to measure the effect of KCP on the three aspects of Organizational Performance; fourthly, to determine if the degree of T-shaped skills affects Organizational Performance in TaiwanICDF; finally, to determine if there is a significant difference in the three aspects of Organizational Performance due to the four KM Styles formed from KM Strategies. A Quantitative Research design was used. 130 questionnaires were handed out, and 128 valid responses were received. The findings indicate that KM Strategies do have a significant effect on KM enablers, which in turn does have a significant effect on the KCP. KCP also has a significant effect on Innovation, Financial Performance and Customer Satisfaction in TaiwanICDF. The degree of T-shaped skills, as well as the KM Styles adopted, do have significant effects on Organizational Performance. Since this is a Case Study, results may not be generalized to all Non-Profit organizations (NPO’s). This paper shows that it is important that TaiwanICDF pay close attention to the KM Strategies and Enablers that they are using, as this can affect the KCP and indirectly affect the organization’s performance. Also, the degree of T-shaped skills present in the organization can impact all three aspects of the organization’s performance. Using a modified KM Model, this paper attempts to make NPO’s aware of the importance of KM variables to Organizational Performance.Item 智慧資本和知識管理對台灣會議展覽產業的影響(2011) 林浩源; Hao - Yuan LinIntellectual capital is recognized to be the most significant knowledge assets by scholars and field experts, such as Dr. Peter Drucker, the Nobel Winner Dr. Theodore Schultz, and Dr. Jack Welch, former CEO of General Electric., with effective knowledge management yields substantial growth and profit. The sustainable management of knowledge created from IC is also critical to survival, as well as, success for the long run to organization and individual alike. MICE (meeting, incentive, convention, and exhibition) industry has been known for its multiplying effect on economic prosperity by the developed countries and some developing regions around the globe. Although MICE have been in operation for some time in Taiwan, its enormous economic implications have not been noticed until recently. The industry is still at developmental stage working on growth, together with prominent outlook makes it an interesting and motivating field to investigate. The researcher would like to contribute to the greater expansion of intellectual capital study and, at the same time, explore this lesser known Taiwan MICE Industry with great potential. Quantitative method was used for data collection, while fifteen Taiwan MICE organizations participated for research. Both pilot test and final result revealed high Cronbach alpha of internal consistency on construct validity. The researcher used Multiple Regression and Partial Least Square to analyze the data collected. The R squares are showing good results indicate that model is withholding. Multiple regression test came out with many significant factors demonstrated intellectual capital existence as well as impact on Taiwan MICE Industry business performance of market leadership and financial performance. Partial Least Square has also signified intellectual capital significance. The relational capital has the most influence for Taiwan MICE Industry. The path from human capital to knowledge management system / structural capital, to relational capital, then business performance path has notable influence. The passage from human capital to relation capital, to business performance also came out with good result. Recommendations were given to Taiwan MICE Industry stakeholders with future research options provided. keywords: intellectual capital, knowledge management, knowledge management system, Taiwan mice industry, business performances.Item 智慧資本對企業績效之影響研究，以台灣設計業為例(2009) 陳文志; Wen-Chih Chen台灣已逐漸轉型成為知識經濟的國家，瞭解智慧資本如何為企業創造價值也日益重要。因此，本實證研究探討智慧資本如何影響企業績效，並以台灣設計業作為研究對象。 本研究採用智慧資本問卷來衡量智慧資本，包含人力資本、結構資本、關係資本三個構面。樣本母體為台灣設計業主管，共取得八十七份有效樣本。問卷資料以部份最小平方法及複迴歸向後刪除法進行分析，並獲得以下結論： 一、部份最小平方法分析指出智慧資本確實對台灣設計業之績效有顯著影響；人力資本對結構資本、結構資本對關係資本、關係資本對企業績效皆呈正相關，且研究模型對較年輕、或人數較少之設計公司有較高之解釋力。 二、複迴歸結果亦證實智慧資本對台灣設計業績效有顯著影響。分析結果不僅指出設計業的產業特性，亦探討設計業之改進空間。此外，複迴歸分析改善部份最小平方法之分析缺點，所有模型對台灣設計業績效都有高度解釋力。 最後，本研究針對台灣政府、設計業主管、及未來研究方向提供具體建議。