領導型態、組織文化、組織承諾與工作滿足間影響之研究－以中華郵政總公司為例

Abstract

本研究主要在探討中華郵政領導型態、組織文化、組織承諾與工作滿足間影響之研究，利用文獻探討與實證方法，對中華郵政總公司人員進行調查，以提供公司管理階層瞭解其間相關性，作為對上級機關派任董事長、總經理、副總經理、協理、總稽核、專任副主任委員、主任秘書、公司一級單位主管等高階主管及人力資源管理之參考。 本研究係採問卷調查法，並以中華郵政總公司員工為研究對象，共發出687份問卷，回收611份，扣除無效問卷51份，回收有效問卷560份，有效回收率為91.65%；所得資料經統計分析後，研究發現： 一、部分個人基本變項對各構面認知有差異。 二、領導型態對組織文化具有影響關係。 三、領導型態對組織承諾具有影響關係。 四、領導型態對工作滿足具有影響關係。 五、組織文化對組織承諾具有影響關係。 六、組織文化對工作滿足具有影響關係。 七、工作滿足對組織承諾具有影響關係。This research aims to study the relationships among leadership style, organizational culture, organizational commitment and job satisfaction by a case study on the Chunghwa Post Company. Based on literature review and empirical survey of the Chunghwa Post Company’s employees, this research can provide some suggestions for the authority to choose executive team leaders, including chairman, president, vice president, assistant vice president, chief auditor, full-time vice chairman, chief secretary, unit level company executives and other executives, and human resource management. This research conducts a convenient questionnaire survey, and the sample is composed of employees in Chunghwa Post Corporation. The investigation was carried out by sending out 687 questionnaires. 611 of them were collected, and 51 were invalid or partially answered, resulting in 560 effective subjects. Effective rate of response is 91.65%. After statistical examination, the research findings can be summarized in the following: 1. Each construct shows the significant difference in terms of some individual fundamental variables. 2. Leadership style has influence on organizational culture. 3. Leadership style has influence on organizational commitment. 4. Leadership style has influence on job satisfaction. 5. Organizational culture has influence on organizational commitment. 6. Organizational culture has influence on job satisfaction. 7. Job satisfaction has influence on organizational commitment.