臺北市國民中學導師工作壓力與職業倦怠相關之研究

Abstract

本研究旨在探究臺北市國民中學導師工作壓力及職業倦怠之現況，瞭解不同背景之導師知覺的工作壓力及對職業倦怠的感受程度差異情形，並探討兩者之間之相關性，以及分析工作壓力對職業倦怠之預測力，最後歸納研究結果，提出具體建議，以供教育行政單位、學校、國中導師及未來研究參考，以提昇國中導師工作之績效。 本研究係以臺北市市立國民中學教師為研究對象，採問卷調查法，以自編之「臺北市國民中學導師工作壓力與職業倦怠調查問卷」為研究工具進行抽樣調查，共發39所學校780份問卷，回收有效問卷為617份，有效問卷回收率為79.10%。接以描述性統計、t檢定、單因子變異數分析、皮爾遜積差相關、多元迴歸分析等統計方法進行資料分析，並獲得以下結論： 壹、臺北市國民中學導師知覺工作壓力為中等程度；工作壓力大多傾向「工作負荷」及「學生行為」。 貳、臺北市國民中學導師職業倦怠感受為中等程度；其中以「情緒耗竭」感受較高。 參、臺北市國民中學男性、30歲（含）以下、未婚、任教年資在11~20年、班級數24班以下之導師知覺工作壓力程度較高。 肆、臺北市國民中學30歲以下導師之職業倦怠感受程度較高。 伍、臺北市國民中學導師知覺工作壓力愈大，其職業倦怠感受愈高。 陸、臺北市國民中學導師工作壓力對職業倦怠具預測力；其中以「學生行為」最能有效預測導師職業倦怠感受程度。 最後，依據研究結論，提出具體建議，以供教育行政單位、學校、國中導師及未來研究參考。

This research was to study the homeroom teachers’ job stress and burnout nowadays;the difference of teachers’ sense of job stress and burnout with different background,the relationship between job stress and burnout,and the prediction for burnout resulting from job stress were talked about in this reserch. The homeroom teachers in the junior high schools in Taipei City were the matrix. Questionnaire survey was capitalizied on; a sampling survey was applied by means of the questionnaire made by the researcher.617pieces of questionnaires were effective among the 780 pieces issued to 39 junior high schools, the effective response rate was 79.10%. Descriptive statistics,t-test,one-way ANOVA, Pearson product-moment correlation,and Simultaneous Multiple Regression Analysis were utilized to analyze the data and to draw the conclusion as the following: 1.The junior high school homeroom teachers’ sense of job stress was medium in Taipei City;their job stress mostly results from loading of jobs and students’ behavior. 2.The junior high school homeroom teachers’ sense of burnout is medium in Taipei City and their emotional exhaustion was comparatively higher. 3.The male and single junior high school homeroom teachers in Taipei City,whose age was below thirty,who possess eleven to twenty teaching experiences,and who teach in school with less than twenty-four classes,borne higher sense of job stress. 4.The junior high school homeroom teachers in Taipei City,aged below thirty,carried higher sense of burnout. 5.The junior high school homeroom teachers in Taipei City suffering from higher sense of job stress encountered higher sense of burnout. 6.The prediction for burnout caused by job stress shows a positive result;students’ behavior can most precisely predicted homeroom teachers’ sense of burnout. Finally,based on the result of this research,some pieces of suggestion were offered to the anthorities concerned,schools,junior high school homeroom teachers and future studies.