智慧住宅與使用者體驗的創作研究_以核心家庭為例

Abstract

隨著人們對於住宅功能上的需求轉變，加上科技化的浪潮，企業開始在住宅投入更多智能的設備使用功能，當這些產品能利用大數據的平台有效且快速的串接，我們可以用更短的時間成本來達成目的動作，甚至創造更多調控上的發展性，讓「住」的本質可以由使用者體驗去重新定義。新冠肺炎疫情的影響讓上班族長時間待在家辦公，人們開始停下來思考對於住宅的可能，面對突如其來的生活模式劇變，得以重新審視我們的住宅環境。本研究針對 After-marketing，探究智慧住宅與使用者體驗的核心家庭族群。核心家庭為我國目前最大宗的住宅形式，智慧住宅其背後發展脈絡與使用者體驗息息相關，首先定義完主要研究方向與目的，便著手進行一系列的文獻蒐集，理解智慧住宅與使用者體驗的架構模式，奠定參考資訊的目標;研究方法採用文獻分析法、個案研究法、半結構式訪談得出結論，整理受訪者在智慧住宅上的考量要素與決策關鍵，本研究發現家庭成員會一定程度影響使用者對於產品的依賴性，綜觀整體，產品的需求導向有很多面向組合構成，包含品牌的服務設計、產品易用性、過往使用經驗等等，而產品的使用者體驗會依據使用者的生活習慣來調整，以此基底來創作，設計智慧住宅之系列產品，做為研究創作成果，創作成果展示於公共展覽空間，提供大眾審視並接收不同的想法來激發個人的觀點，品牌方或後續研究者也可以視設計方向或研究主題做參考。With the change of people's demand for residential functions and the raising of technology, enterprises have begun to invest in more intelligent equipment and functions in residential buildings. When these products can be connected effectively and quickly by using the big data platform, we can use shorter time cost to achieve the target action, and even create more regulatory development, so that the essence of "living" can be redefined by the user experience. The impact of the Covid-19 epidemic has made office workersstay at home for a long time. People began to stop and think about the possibility of housing. Facing the sudden drastic changes in life patterns, they were able to re-examine our housing environment.This research aims at After-marketing, and explores the nuclear family group of smart houses and user experience. The nuclear family is currently the largest form of housing in Taiwan. The development of smart home is closely related to the user experience. First, after defining the main research direction and purpose, this study will start a series of literature collection to understand the structure of smart home and user experience model, and establish the goal of reference information; the research method adopts literature analysis method, case study method, and semi-structured interview to draw conclusions, sorting out the consideration factors and decision-making keys of the interviewees on smart home. This study finds that family members will affects users' dependence on products. Looking at the whole, the demand orientation of products has many oriented combinations, including brand service design, product ease of use, past experience, etc., and the user experience of products will be based on the user's experience. Adjust living habits, use this base to create, design a series of products for smart home, and use them as research and creation results. The creation results are displayed in public exhibition spaces, providing the public to examineand receive different ideas to stimulate personal views, brands or subsequent researchers can also use it as a reference depending on the design direction or research theme.